Bright Circle - How to Handle and Resolve Kernel Panics

In case Apple device user ever experienced the black and grey kernel panic screen, then the user has to go through the very unpleasant experience. Bright Circle Technical Services admits that things really get worse if user experiences often kernel panics. Whenever the single application has a problem, then the user get the spinning beach ball, however, when multiple programs fail or the operating system gets failed then the user might face a kernel panic. Though, it's not very usual and a big problem as it seems.

Step #1: Reboot device and Observe If It Happens Again

In most of the cases, a kernel panic may enforce user to reboot your computer. Let this happen, and if user load right back into OS X, then the user may continue working on the computer as usual. In most of the cases, the issue gets resolve itself and user can move along. In case it is not, or in case it happens only when the user uses particular programs, then it's time to explore and understand the reason for the same.

Step #2: Update All Essential the Software

Regularly performed software updates can often fix kernel panic issues because most of the time it is software issue. Select the Apple icon, located on the top left corner, and then choose "Software Update." And, let it look for and install new software to observe if it fixes the problem.

In case for some reason, the kernel panic occurs with the start of your device and you are unable to load OS X again, then you may require starting up your device in safe mode.

Reboot your computer and hold down the Shift key till the Apple logo appears. Then, after a little while, you may observe loading up safe mode, also a stripped-down version of OS X. Please note, you are still allowed to run Software update the similar way as you usually used to perform.

This is also worth visiting the developer's web site to observe if other people are having a similar problem with a recent update or release. In case it is one particular app that always causes the kernel panic, then it's best to not use it till an update is issued.

Step #3: Examine Login Items

In case no software requires updating and user are unable to start the computer without a kernel panic, then it can be an issue because of one of the programs, that user has loading up automatically during startup. That implies it’s time to clear out user’s login details. While the user is still in safe mode, any apps that start automatically can be removed from the device, follow the given below steps:

1. Go to the System Preferences (Applications > System Preferences).
2. Choose "Users and Groups" and then select user ID.
3. Choose the "Login Items" tab.
4. Choose each of the applications users have and then click on the minus sign to remove them from the list.
5. Restart the device and observe if the system can get started without a kernel panic. If that is the case, then one of those apps might be cause of the problem. Try loading up each app to find which one causes the same.

In case the user is unable to isolate or resolve the issue with any of the above methods, and the kernel panics keeps on occurring, where no particular app seems to be reason for the same, then our experience says, the device might have some other major issue. Hence, the user needs to contact BrightCircle Customer Services to seek instant assistance for resolving the problem with more advanced measures.